GENERAL TERMS AND CONDITIONS
Terms of use of https://zendosounds.bg/en/ website
The website https://zendosounds.bg/en/, is an online platform for e-commerce – for the purchase and sale of goods and services advertised therein.
The website https://zendosounds.bg/en/, is the exclusive property of Zendo Sounds Ltd, a company registered under the Commercial Law of the Republic of Bulgaria with UIC 208206004, with registered office and management address. with registered office and registered address at the registered office in Sofia, Bulgaria, ul. 44 Buzludzha Str. 1, represented by Iliyan Oprev and Petar Yordanov.
Please read the published Terms and Conditions in full before using the information and commercial services offered on the site. Use of the site and registering an order through it is deemed to be acceptance of the terms and conditions stated. If you do not accept these Terms and Conditions, please do not use this site.
І. SUBJECT
Art.1. (1) These General Terms and Conditions govern the relationship between Zendo Sounds Ltd, a company registered under the Commercial Law of the Republic of Bulgaria with UIC 208206004 with registered office and management address. Sofia, Bulgaria, Buzludzha Str 44, fl. 1, represented by Iliyan Oprev and Petar Yordanov, hereinafter referred to as “Merchant”, on the one hand, and the customers hereinafter referred to as “Users” of the websites and services located on the website https://zendosounds.bg/en/, hereinafter referred to as “E-shop”, on the other.
(2) The General Terms and Conditions shall apply equally to registered and unregistered Users and shall constitute a legal agreement which shall be binding between the Users and the Merchant and which shall be governed by the applicable legislation in the Republic of Bulgaria. The relationship between the parties shall be governed exclusively and solely by these Terms and Conditions, the Privacy Policy and other written terms and conditions created and published by the Merchant on the Website, which are an integral part of the Terms and Conditions.
II. GENERAL
Art.2. The words and expressions mentioned in these “General Terms and Conditions” have the following meanings:
1. Trader – “Zendo Sounds” Ltd – UIC 208206004, with registered office and management address. Sofia, Bulgaria, Buzludja str 44, fl 1. 1.
2. Customer – any adult (18 years of age or older) and capable natural person, as well as any minor (between 14 and 17 years of age), who has obtained prior consent from a parent or other legal representative, or a legal person or other legal entity, whether registered on the website as a user or not, who uses the Supplier’s website in any way, including but not limited to browsing it, placing orders from it, purchasing, returning goods, etc.
By placing an order on the site, the User declares that he is an adult (over 18 years of age) and that he has the appropriate level of legal capacity to conclude transactions, respectively – that he is a minor and has obtained prior consent from his parent or other legal representative to conclude the relevant transaction.
3. “E-shop” is the Internet site https://zendosounds.bg/en/, which serves as a virtual platform for offering goods for sale and for reaching an agreement between the Merchant and the User for the purchase and sale of specific goods.
4. User profile – a section of the site formed by an email address and password that allows the User to submit the order and which contains information about the User.
5. Order – an electronic document, constituting a form of communication between the Merchant and the User, through which the User declares to the Merchant, through the site, his intention to purchase goods and services from the site.
6. Goods and Services – any subject of the purchase agreement from the Site.
7. Contract of sale – a contract under which the Trader transfers or undertakes to transfer the ownership of goods to the User and the User pays or undertakes to pay the price for them, including contracts having as object both goods and services.
8. Personal data – information about an individual that reveals his or her physical, psychological, mental, family, economic, cultural or social identity.
9. Refund – the action by the Merchant to refund the User as a result of cancellation or non-fulfillment of a purchase contract from the site.
10. Promotions – any commercial message aimed at promoting certain goods and/or services that are offered in limited availability, unless the commercial message expressly states otherwise, for a specific period of time specified by the Merchant.
11. Newsletter – an electronic information message relating to goods sold in the e-shop during a certain period of time, which may be posted on the Website or may be sent by e-mail to a User.
III. INFORMATION ABOUT THE MERCHANT AND SUPERVISORY AUTHORITIES
Art.3. Information in accordance with the Electronic Commerce Act and the Consumer Protection Act:
1. Name of the Trader. Zendo Sounds Ltd
Registered office and registered address. Buzludzha Str 44, Sofia, Bulgaria.
Address for the exercise of the activity. Buzludzha Str 44, Sofia, Bulgaria.
Correspondence data. Buzludzha Str 44, Sofia, Bulgaria, email: hi@zendosounds.bg, tel: +359885727127
VAT number in Bulgaria: BG208206004
2. Personal Data Protection Commission
Address. Sofia, Bulgaria, ul. Proff Cvetan Lazarov Str 2
tel.: +359 2 940 20 46
Fax: +359 2 940 36 40
E-mail: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
3. Commission for Consumer Protection
Address: Sofia, Bulgaria, Slaveykov Square №4A, floors 3, 4 and 6
Tel: +359 2 980 25 24
Fax: +359 2 988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg
IV. FEATURES OF AN E-SHOP
Art. 4. The e-shop is available at the Internet address https://zendosounds.bg/en/, through which Users have the opportunity to conclude contracts for the purchase and delivery of their chosen goods and services, including the following:
1. To register and create an account to view the Online Shop and use the additional services for providing information;
2. To make electronic statements in connection with the conclusion or execution of contracts through the interface of the Online Store;
3. To make any payments in connection with the concluded contracts for the purchase and delivery of goods and services with the Online Store, in accordance with the payment methods supported by the Online Store.
4. To receive information about new products offered by the Online Shop;
5. To review the goods, their characteristics, prices and delivery terms;
6. Exercise their right of withdrawal, where applicable, under the Consumer Protection Act;
Art. 5. (1) The Trader shall conclude with the Users a contract for the purchase and sale of the goods. The contract shall be concluded in Bulgarian and stored in the Merchant’s database on the Platform.
(2) By virtue of the contract concluded with the User for the purchase and sale of goods, the Merchant undertakes to arrange the delivery of the transfer of ownership to the User of the goods specified by him through the website.
(3) The Users shall pay the Merchant the remuneration for the delivered goods in accordance with the terms and conditions set out on the Online Shop and these General Terms and Conditions. The remuneration shall be in the amount of the price announced by the Merchant on the address of the Online Shop on the Internet.
(4) The Merchant shall deliver the goods ordered by the Users within the terms and under the conditions set out on the Online Shop page and in accordance with these General Terms and Conditions.
(5) The price for the delivery shall be determined separately and expressly from the price of the goods.
V. USE OF E-SHOP
Art. 6. (1) In order to use the Online Shop for concluding contracts for the purchase and sale of goods, the User may fill in the electronic registration form located on the website of the online store.
(2) When using the site, the User declares that he/she is familiar with these Terms and Conditions, agrees with their content and undertakes to unconditionally comply with them.
(3) Registration on the site is optional for the User. Registration is not required to purchase from the Online Shop.
(4) The User may at any time consent to receive the Newsletter, as well as to receive advertising messages and information about promotions by email, sms and any electronic means. In case the User does not wish to receive the promotional Newsletter or notifications by electronic means, he/she may opt out at any time and inform the Merchant by sending an email .
(5) When purchasing from the Online Shop, the User undertakes to provide correct and up-to-date data. The User warrants that the data he/she provides is true, complete and accurate and will update it within 7 days of any change in the latter.
(6) In the event that the User provides incorrect data or changes are not reflected within the period referred to in the preceding paragraph, the Merchant shall have the right to terminate the contract by suspending immediately and without notice the maintenance and access of the User to his account.
(7) Immediately prior to providing his/her data, the User should familiarize himself/herself with the Privacy Policy posted on the website and should explicitly consent to his/her personal data being processed under the terms and conditions set forth therein.
(8) The user may freely correct the information entered in the registration form.
(9) Upon registration on the site, the Merchant confirms the registration made by the User by sending a letter to the e-mail address specified by the User.
Art. 7. All prices on the website are inclusive of value added tax. Payments can be made in Bulgarian lev. The indicated prices are for the respective number.
Art. 8. (1) The goods ordered for purchase shall be delivered with appropriate packaging and transport to the delivery address specified by the User.
(2) The goods shall be delivered to the delivery address of the User or to a third party – a representative of the User who accepts and confirms receipt of the same on behalf of the User. Upon delivery of the goods, the User or the third party – representative of the User, shall sign the accompanying documents serving as confirmation of delivery of the goods.
(3) If you have a problem with a product you have purchased, you can contact us by phone at (+359) 885727127, or by e-mail at hi@zendosounds.bg. If a defective product is found, the E-shop undertakes to replace it with a new one and the transport and other costs of receiving and returning the goods are at the E-shop’s expense. Claims for goods damaged during transport shall only be considered on the basis of a claim report drawn up in the presence of the courier.
(4) In the event of an incomplete, incorrect or wrong address and/or telephone number when submitting the request, it shall be deemed invalid and the Merchant shall not be obliged to fulfil it.
(5) In the event that the User is not found within the delivery period at the address indicated by him, or access and conditions for delivery of the goods are not provided within this period, the Trader shall be released from his obligation to deliver the ordered goods.
VI. TECHNICAL STEPS FOR CONCLUDING A CONTRACT FOR THE PURCHASE AND SALE OF GOODS
Art. 9. (1) The purchase and sale may take place:
(2) Orders of goods/goods may be placed from the territory of Bulgaria.
(3) The User purchases goods offered by the Merchant at the electronic address of the store.
(4) Each registered order on the https://zendosounds.bg/en/ website is further confirmed in a telephone conversation with our associate within 2 working days after registering an order in the e-shop.
The standard lead time for an ordered item is 5-7 working days.
In the period of discounts, promotions, special offers and events, the workload of the production process increases and the production time is extended 7-10 working days.
The above periods are subject to change at any time by the Merchant due to objective circumstances.
The Merchant may refuse to fulfill an already confirmed order at any time by notifying the relevant user via email or phone call.
If the order is prepaid by credit card, the amount will be refunded within 5 working days, which start from the moment of notification.
The trader is obliged to inform the User of any details, irregularities, unavailable goods, etc. electronically or by a telephone call to the contact number provided by the User.
(5) The contract with the User shall be deemed to be concluded after the acceptance by the Merchant through the e-shop of the purchase application correctly filled in by the User during the order process.
(6) The trader arranges the delivery of the goods to the address specified by the User and shall not be liable in the event that the data are false or misleading.
Art. 10. (1) Users can place an order for goods/items from the site by registering in the Online Store and creating an account.
(2) The trader makes it possible to place an order for goods/items without registering. The opportunity provided to the User to register on the site and create an account is only at the request of the User.
(3) Users make a purchase of goods using the Online Store following the following steps:
1. Login to the system to place orders in the Online Store;
2. Selecting one or more of the goods offered in the Online Shop and adding them to a list of goods for purchase.
3. Provision of the necessary data for individualization of the User as a party to the contract.
4. Provision of data for making the delivery;
5. Choice of payment method;
6. Choice of product delivery method;
7. Order confirmation.
VII. RIGHTS AND OBLIGATIONS OF THE USER
Art. 11. (1) The user shall have the right:
1. To view, order and receive the goods from the Online Shop in accordance with the terms and conditions set out in these Terms and Conditions;
2. To be informed of the status of his order;
3. To access the Online Shop, subject to the terms and conditions of access;
4. To access and correct your personal data;
5. On delivery of the ordered goods/goods to the specified delivery address;
6. Request deletion of your account at any time. In this case, the deletion shall only take place after all validly submitted orders have been fulfilled and the due price and delivery costs have been paid accordingly;
7. To refuse to receive the goods/goods requested by him/her for purchase in compliance with the legal requirements of the Consumer Protection Act. The consumer has the right, within 14 days from the date of acceptance of the goods by him, to unconditionally withdraw from the distance contract. Where the Consumer wishes to withdraw from the contract, he shall inform the Merchant of his decision before the expiry of the said 14-day period. The exercise of the right of withdrawal shall terminate the obligations of the parties to perform the distance contract.
8. Within 14 days from the date on which the User has been notified of the decision to withdraw from the contract, the Merchant shall refund the amounts paid by the User for the goods/goods by cash on delivery. The Merchant shall not pay any amounts by bank transfer.
9. Pay only the direct costs of returning the goods, except where the Merchant has agreed to pay them, or where the Merchant has not notified the Consumer that the costs of returning the goods are payable by the Consumer. The e-shop informs its customers that the costs of returning the goods are always paid by the Users. The musical instrument may only be returned if it is in its original commercial condition – without signs of use and without any attempts to alter or adjust the sound. The goods should be secured from damage during transport and sent to the Merchant’s address. Shipments of returned merchandise that have been damaged in transit due to improper packaging will be returned to the Consumer at the Consumer’s expense. The shipment must be accompanied by: a goods receipt and a cancellation form. In the event that the User returns a product, this may be done by courier company at his request.
10. To a complaint when the purchased goods do not correspond to the agreed between the parties to the contract of sale. The non-conformity may be expressed in:
– manufacturing defects of the goods;
– missing parts of the goods;
– the wrong item was sent, other than the one ordered;
– non-conformity with the stated size and/or colour – goods sent in a different size and/or colour than ordered;
11. The complaint can be submitted to the Merchant by phone (+359) 885727127 or e-mail address: hi@zendosounds.bg. The period within which Users may avail of a return or exchange is 14 days after receipt of the shipment. Before exercising the right of return and sending the relevant goods to the Merchant, the User should first contact a representative of the store. When submitting the claim, the Consumer may claim a refund of the amount paid, for replacement of the goods with another, corresponding to the agreed, for a discount on the price under the conditions and in accordance with the procedure described in the CPA. The user has the right to replace the purchased goods with a selected product from the store, and must mark the desired product. When a customer wants to replace a product with another one more expensive than the one returned, the Merchant deducts the amount originally paid by the customer for the product and informs the customer of the amount of the final surcharge. Goods subject to a return must only be returned if they are in their original merchantable condition – without signs of use and without any attempt to alter or adjust the sound. Goods should be secured from damage during transit and sent to the Merchant’s address. The shipment must be accompanied by: a goods receipt, a sales receipt, a product exchange or return form, and all labels must be intact.
12. When replacing goods, the transport costs are at the expense of the User in both directions, unless the replacement is due to the fault of the Online Store. The return of goods is always paid by the User, except in the case of a claim for a defective product or a wrongly shipped product.
13. In the event that the User wishes to replace or return a product, this may be done by a courier company of his choice. In case of return of a product, the refund shall be made within 14 days. Goods whose return or claim the Trader cannot accept due to failure to comply with the above conditions will be sent back to the User at his expense.
(2) The user has an obligation:
– provide an accurate and valid telephone number, delivery address and e-mail address for correspondence;
– pay the price of your Order as stated on the website;
– to comply with the terms and conditions for making claims and requests for replacement of ordered goods, terms and conditions published on the e-commerce site, and declares that he considers himself bound by these terms and conditions;
– not submit fictitious or invalid applications or other false information.
(3) Each User, regardless of whether he has placed an order or not, undertakes not to violate other’s property or non-property, absolute or relative rights and interests, such as property rights, intellectual property rights, etc., when using the Services.
(4) The user is fully responsible for the protection of his/her username and password, as well as for all actions that are performed by him/her or by a third party using the username and password. The User shall immediately notify the Merchant and the relevant supervisory authorities of any case of unauthorised access through the use of his/her username and password and whenever there is a risk of such use;
(5) The User shall indemnify the Merchant and all third parties for all damages and lost profits, pay all costs incurred for unclaimed/unclaimed items, including indemnifying the Merchant for any costs and attorney’s fees incurred as a result of claims and/or damages paid to third parties in connection with the Websites, hyperlinks, materials or information that the User has used, hosted, sent, distributed, made available to third parties, or made available through the Online Shop Site in violation of law, these Terms and Conditions, good morals or Internet ethics.
VIII. RIGHTS AND OBLIGATIONS OF THE TRADER
Art. (1) The trader shall have the right:
1. At any time, without notice to the User, when the latter uses the services in violation of these Terms and Conditions, to terminate, suspend or modify the services provided;
2. To send to the User newsletters with advertising messages to which the User has subscribed;
3. May provide hyperlinks to other websites and resources in the subject headings of the store. The e-shop shall not be liable for any damages or loss of profits arising in connection with the use, access or reliability of such materials and content. The User shall be fully liable for any damages caused to the Merchant and third parties as a result of using or accessing these websites and resources;
4. Has the right to collect and use information about its Users. The information referred to in the preceding Article may be used by the Merchant, except in the case of express disagreement by the User;
5. The e-shop collects and uses the information for the purpose of fulfilling orders on the site and the performance of the contract, as well as to improve the services offered. All purposes for which the Merchant uses the information are in compliance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as with good manners and Internet ethics;
6. The e-shop does not have the obligation and the objective possibility and does not control the way the Users use the services provided;
– Sells all goods, including those on promotion/discount until stocks last, even if this is not explicitly stated on the site;
– In the event of non-compliance with the obligations of the User, regulated in these Terms and Conditions, the Merchant shall have the right to immediately and without prior notice to suspend the access of the User and third parties to his account, as well as the right to compensation for all damages suffered and benefits lost, which are a direct and immediate consequence of the failure of the User to comply with the obligations under the preceding paragraph. In such cases, the Merchant shall have the right to refer the matter to the competent state authorities to establish the relevant violation;
– It has the right to install cookies on Users’ computers. The Trader uses cookies on the basis of Article 4a of the Electronic Commerce Act (CETA). No personal data is stored in the cookies by which the Online Shop could identify you. Consent to the use of cookies can be revoked or modified at any time by the settings of the browser used.
(2) The trader has a duty:
1. To transfer to the User the actual possession of the purchased goods upon receipt by the Merchant or his representative of the purchase price of the specific goods;
2. To deliver the goods ordered for purchase in due time;
3. To exercise due care in the performance of his/her duties;
4. Accept the claim if it is made in a timely manner and is justified;
5. To guarantee its Users the confidentiality of the information and personal data provided. The latter will not be used, provided or brought to the knowledge of third parties outside the cases and under the conditions set out in these General Terms and Conditions in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR);
6. To take care that the information in the Online Shop is always correct and up-to-date, but does not guarantee the accuracy and completeness of the same;
7. Guarantee the conformity of the goods with the contract of sale in accordance with the provisions of the PPA;
8. To take all necessary technical and organizational security measures to protect the personal data administered by the Merchant from manipulation, loss, destruction and access by unauthorized persons Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
IX. TERMINATION OF A CONTRACT FOR THE SALE OF GOODS
Art. 13. (1) These General Terms and Conditions and the User’s contract with the Merchant shall be terminated in the following cases:
When the Merchant ceases to operate;
Termination of the maintenance of the Online Shop;
By mutual agreement of the parties in writing;
Unilaterally, with notice by either party in the event of default by the other party;
In the event of objective impossibility of either party to the contract to perform its obligations;
In case of cancellation of the User’s registration on the E-shop website. In this case, the concluded but unfulfilled purchase contracts remain in force and are subject to execution;
In case of exercise of the right of withdrawal pursuant to Art. 1 of the Consumer Protection Act. In this case, only the contract for delivery of the ordered goods shall be terminated if the right of withdrawal is applicable to the relevant category of goods;
In other cases provided by law.
(2) Upon termination of the Contract, the Merchant shall take action to deactivate the user account and delete the password for access to the same.
X. DELIVERY OF GOODS
Art.14. (1) The delivery of the goods from the e-shop shall be carried out to an address in the territory of the Republic of Bulgaria or to an office of the courier company, by means of the company for fast courier services “Econt Express” JSC. For international orders, delivery shall be carried out by the courier company FedEx.
(2) Delivery shall be made only on successfully accepted orders. The goods shall be handed over to the courier for transportation to the respective address, and the completed courier waybill shall be proof of delivery.
(3) Prior to dispatch of the ordered goods, the Merchant shall have the right to contact the User at the telephone number indicated by him in order to clarify the details of the order and/or delivery.
(4) The delivery time is from 5 to 10 working days, starting from the date of its confirmation.
(5) The consumer has the right to return or exchange the shipment within 14 days of receipt. There is no right to test and review.
(6) Delivery costs shall be borne by the Merchant. In case of return and exchange, the delivery back to the Merchant shall be borne by the User.
(7) In case the User is not found at the address indicated in the order and the respective courier cannot make the delivery according to its working schedule, a notice with the courier’s telephone number shall be left at the indicated delivery address, which the User shall contact within 3 (three) working days or the courier company’s notification rules shall be followed. (For more information, please visit the website of “Econt Express” JSC: http://www.econt.com). For international orders, the courier company is FedEx https://www.fedex.com/.
(8) If the User does not contact the courier within the above-mentioned period and thus it is impossible to deliver the parcel, the online sales contract is automatically terminated and the goods are returned to the Merchant.
(9) In case the User wishes to redirect the shipment to another address other than the address already indicated in the order, which is confirmed by the Merchant, this is considered an additional service and the User / recipient of the goods should pay the cost of delivery according to the tariff of “Econt Express” AD. For international orders, any such redirection shall be subject to the applicable terms and pricing of FedEx.
(10) In case of redirection of the shipment to another address, other than the address already specified in the order, which is confirmed by the Merchant, due to the User’s provided wrong or incomplete address, this is again considered an additional service and the User / recipient of the goods should pay the cost of delivery, according to the tariff of “Econt Express” AD. For international orders, such redirection shall be handled in accordance with the applicable conditions and fees of FedEx.
(11) Shipments sent to the courier company’s office and shipments redirected to the courier company’s office shall have a five-day dwell period at the respective office.
XI. PAYMENT OF THE ORDER
Art.15. Payment for the goods ordered from the Online Shop may be made by cash on delivery, upon delivery of the goods by a third party or online through the interface of the Online Shop. The Merchant reserves the right in some cases to request advance payment of the goods.
XII. INTELLECTUAL PROPERTY
Art.16. (1) All components of the content of the website, including texts, logos, photos, images, illustrations, graphics, designs, videos, software programs located on the Merchant’s website (including the available databases), constitute objects of intellectual property and are subject to the protection of the special legislation, belong to the Merchant or to the accordingly designated person who has assigned the right of use to the Merchant, and may not be used in violation of the current legislation.
(2) In case of copying or reproduction of information outside the permissible, as well as in case of any other violation of intellectual property rights on the Merchant’s resources, the Merchant shall be entitled to claim compensation for direct and indirect damages in full.
(3) Except where expressly agreed, the User may not reproduce, modify, delete, publish, distribute or otherwise disclose the information resources published on the Merchant’s website.
(4) The Merchant undertakes to exercise due diligence to ensure the User’s ability to access the services provided.
(5) The trader reserves the right to suspend access to the services provided. The Merchant has the right, but not the obligation, at its discretion to delete information resources and materials published on its website.
XIII. FORCE MAJEURE/FORCE MAJEURE/
Art.17. (1) The parties shall be released from the performance of their contractual obligations in the event of force majeure under Art.306 (2) of the Commercial Code.
(2) Provided that the Force Majeure lasts for more than 14 (fourteen) working days, either party shall have the right to notify the other party that it is terminating the Contract without owing damages to the other.
(3) The fulfilment of the obligation of the Merchant to arrange the delivery of the goods, to receive the returned goods or to refund the User shall be deemed to be affected by force majeure when there is force majeure for the carrier of the goods /including courier/ or for the payment system operator to make payment. The same rule shall apply to the Consumer when the performance of the person who carries out the delivery or the acceptance of the goods for return, or the operator of the payment system through which the payment of the price is made, is affected by force majeure.
XIV. DISPUTE RESOLUTION
Art. (1) All disputes between the parties shall be settled in a spirit of understanding and good will.
(2) In case of disputes, Users may contact the Merchant by phone (+359) 885727127 and send complaints and complaints to the following e-mail address: hi@zendosounds.bg.
(3) The Merchant will contact the User within a period not exceeding 5 (five) days to discuss any issues raised by the User in order to resolve them quickly and qualitatively in the interest of both parties.
Art. 19. A body for alternative dispute resolution within the meaning of Article 181(4) of the Consumer Protection Act shall be the Conciliation Commissions of the Consumer Protection Commission.
Art. 20. In the event that no agreement is reached, all unresolved disputes arising out of or relating to the contract between the parties, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes concerning the filling of gaps in the contract or its adaptation to newly arising circumstances, shall be settled by judicial proceedings before the competent court in the Republic of Bulgaria. Bulgarian law shall apply to this contract and all rights and obligations arising from it for the parties.
XV. OTHER CONDITIONS
Art. 21. The Online Shop reserves the right to amend and supplement these Terms and Conditions at any time, and all such amendments and supplements shall come into force without the need for prior consent of the Users. Amendments and additions shall come into force automatically, from the moment of their publication on the website of the online shop.
These Terms and Conditions shall come into force on 21.07.2025.
